Privacy Policy

1. Introduction

DealDonePro ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate transaction services.

2. Data Controller

DealDonePro
Bahnhofstrasse 87
8001 Zürich, Switzerland
Phone: +41 44 672 8945
Email: [email protected]
UID: CHE-442.789.156

3. Information We Collect

We may collect and process the following types of personal data:

  • Contact Information: Name, email address, phone number, property address
  • Transaction Information: Details about your real estate transaction requirements and property details
  • Technical Data: IP address, browser type, device information, website usage data
  • Communication Data: Records of correspondence and consultation interactions
  • Financial Information: Payment details and transaction-related financial data

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: When you provide explicit consent for specific processing activities
  • Contract Performance: To fulfill our contractual obligations for real estate transaction services
  • Legitimate Interests: For business operations, security, and service improvement
  • Legal Compliance: To comply with applicable Swiss real estate laws and regulations

5. How We Use Your Information

We use your personal data for the following purposes:

  • Providing real estate transaction services and documentation management
  • Communicating about property deals, updates, and legal requirements
  • Processing payments and maintaining transaction records
  • Conducting due diligence and property verification processes
  • Improving our services and website functionality
  • Complying with Swiss real estate legal and regulatory requirements

6. Data Sharing and Disclosure

We may share your personal data with:

  • Legal Partners: Notaries, lawyers, and other legal professionals involved in your transaction
  • Service Providers: Third-party vendors who assist in property verification and documentation
  • Government Authorities: When required by Swiss law for property registration and compliance
  • Financial Institutions: Banks and lenders involved in your property transaction

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by Swiss law. Transaction-related data is typically retained for 10 years after transaction completion for legal and regulatory compliance purposes.

8. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Right of Access: Request copies of your personal data
  • Right to Rectification: Request correction of inaccurate data
  • Right to Erasure: Request deletion of your personal data
  • Right to Restrict Processing: Request limitation of data processing
  • Right to Data Portability: Request transfer of your data
  • Right to Object: Object to certain types of processing
  • Right to Withdraw Consent: Withdraw consent at any time

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.

10. International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area. We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses.

11. Cookies and Tracking

Our website uses cookies and similar technologies to enhance user experience and analyze website performance. You can manage cookie preferences through your browser settings.

12. Contact Information

For any questions about this Privacy Policy or to exercise your rights, please contact us at:

Email: [email protected]
Phone: +41 44 672 8945
Address: Bahnhofstrasse 87, 8001 Zürich, Switzerland

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

14. Supervisory Authority

You have the right to lodge a complaint with the Swiss Federal Data Protection and Information Commissioner (FDPIC) if you believe your data protection rights have been violated.