Terms of Service

1. Agreement to Terms

By accessing and using DealDonePro's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.

2. Company Information

DealDonePro
Bahnhofstrasse 87
8001 Zürich, Switzerland
Phone: +41 44 672 8945
Email: [email protected]
UID: CHE-442.789.156

3. Services Description

DealDonePro provides specialized real estate transaction services including but not limited to:

  • Property transaction management
  • Due diligence and documentation
  • Legal compliance verification
  • Property valuation coordination
  • Contract preparation and review
  • Closing process facilitation

4. Service Agreement and Transaction Scope

All real estate transactions are governed by individual service agreements that specify:

  • Transaction scope, property details, and timeline
  • Legal requirements and documentation needs
  • Payment terms and service milestones
  • Confidentiality and data protection provisions
  • Support and consultation services

5. Payment Terms

Payment terms are specified in individual service agreements. Generally:

  • Services require an initial consultation fee before commencement
  • Payments are typically structured around transaction milestones
  • Final payment is due upon successful transaction completion
  • Late payments may incur additional charges as specified in the agreement

6. Refund Policy

Refund Eligibility: Refunds may be considered under the following circumstances:

  • Service cancellation by the client within 72 hours of agreement signing, subject to a 20% administrative fee
  • Failure to provide agreed-upon services due to our fault, with refund proportional to undelivered services
  • Material breach of service agreement by DealDonePro that cannot be remedied within 14 days
  • Transaction cancellation due to circumstances beyond client control, evaluated case-by-case

Non-Refundable Items:

  • Services already completed and delivered according to specifications
  • Third-party costs including notary fees, registration costs, and legal expenses
  • Consultation fees and time spent on property analysis and due diligence
  • Documentation services that have been completed and approved by the client

Refund Process: All refund requests must be submitted in writing to [email protected] with detailed justification. Refunds, if approved, will be processed within 30 business days.

7. Intellectual Property Rights

Upon completion of services, clients receive full ownership of all transaction documents and materials prepared specifically for their property deal. DealDonePro retains rights to:

  • General real estate transaction methodologies and procedures
  • Pre-existing templates, forms, and intellectual property
  • Standard processes and know-how used across multiple transactions

8. Confidentiality

We maintain strict confidentiality regarding all client information, project details, and business data. Both parties agree to protect confidential information disclosed during the course of the business relationship.

9. Warranties and Disclaimers

We warrant that our services will be performed with professional skill and care. However, we disclaim all other warranties, express or implied, including but not limited to warranties of merchantability and fitness for a particular purpose.

10. Limitation of Liability

Our liability for any claim arising from our services shall not exceed the total amount paid by the client for the specific project. We shall not be liable for indirect, incidental, or consequential damages.

11. Force Majeure

Neither party shall be liable for any failure to perform due to circumstances beyond their reasonable control, including but not limited to natural disasters, government actions, or technical failures.

12. Termination

Either party may terminate a project agreement with written notice. Upon termination, the client shall pay for all work completed up to the termination date.

13. Governing Law

These terms shall be governed by and construed in accordance with the laws of Switzerland. Any disputes shall be resolved in the courts of Zürich, Switzerland.

14. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of modified terms.

15. Contact Information

For questions about these Terms of Service, please contact us at:

Email: [email protected]
Phone: +41 44 672 8945
Address: Bahnhofstrasse 87, 8001 Zürich, Switzerland